In this policy, "Dyslexia Show" or "we" refers to Dyslexia Show Ltd of 29 Lawford Road Leicester LE2 9AD (Company Number 11924693) and "Platform" means our website at www.dyslexiashow.co.uk.
In this policy, "personal information" refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products or services, that relates to an identifiable individual.
1 What information we collect about you
1.1 We collect the following information about you:
1.2 We collect the above information when you provide it to us or when you use or visit our Platform. We may also receive information about you from other sources, including:
(a) our personnel, agents, advisors, consultants, and contractors based in UK in connection with our operations or services, for example our staff engaged in the fulfilment of your order, processing of your payment, and provision of support services;
1.3 We do not collect sensitive data or special category data about you. This includes details about your race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, or sexual orientation.
2 How we use information we collect
2.1 We only use your personal information where the law allows us to. We use your personal information only where:
3 How we share information we collect
3.1 Third-party service providers have access to your personal information only for the purpose of performing their services and in compliance with applicable laws and regulations. We require these third-party service providers to maintain confidentiality and security of all personal information that they process on our behalf and to implement and maintain reasonable security measures to protect the confidentiality, integrity, and availability of your personal information.
3.2 We take reasonable steps to confirm that all third-party service providers that we engage process personal information in the manner that provides at least the same level of protection as is provided under this policy. Where any third-party provider is unable to satisfy our requirements, we will require them to notify us immediately and we will take reasonable steps to prevent or stop non-compliant processing.
3.3 We may share personal information on aggregated or de-identified basis with third parties for research and analysis, profiling, and similar purposes to help us improve our products and services.
3.4 If you use any third-party software in connection with our products or services, for example any third-party software that our Platform integrates with, you might give the third-party software provider access to your account and information. Policies and procedures of third-party software providers are not controlled by us, and this policy does not cover how your information is collected or used by third-party software providers. We encourage you to review the privacy policies of third-party software providers before you use the third-party software.
3.5 Our Platform may contain links to third-party websites over which we have no control. If you follow a link to any of these websites or submit information to them, your information will be governed by their policies. We encourage you to review the privacy policies of third-party websites before you submit information to them.
3.6 We may share your information with government and law enforcement officials to comply with applicable laws or regulations, for example when we respond to claims, legal processes, law enforcement, or national security requests.
3.7 If we are acquired by a third party as a result of a merger, acquisition, or business transfer, your personal information may be disclosed and/or transferred to a third party in connection with such transaction. We will notify you if such transaction takes place and inform you of any choices you may have regarding your information.
4 How we store and secure information we collect
4.1 We use data hosting service providers based in UK to host the information we collect.
4.2 We have adopted the following measures to protect the security and integrity of your personal information:
5 Your rights
5.1 You have the right to:
6 Changes to this policy
We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.
7 Policy towards children
Our products and services are not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that an individual under 16 has provided us with personal information, we will take steps to delete such information. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under 16.
8 Contact us
8.1 Please contact us at hello@dyslexiashow.co.uk or submit any written request to:
Dyslexia Show Ltd
29 Lawford Road Leicester LE2 9AD
Attn: Director
8.2 Please contact us in the first instance if you have any questions or concerns. If you have unresolved concerns, you have the right to file a complaint with a data protection authority in the country where you live or work or where you feel your rights have been infringed. If you reside in the United Kingdom, you may file a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Last updated: 26 April 2019
Cookies are small text files that are placed on your device by a web server when you access our Platform. We use cookies to identify your access and monitor usage and web traffic on our Platform to customise and improve our products and services.
We use both persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses our services. Session cookies only last for as long as the session lasts (usually the current visit to a website or a browser session).
We use the following types of cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of our site.
Processing purpose | Type of data processed | Legal basis |
---|---|---|
To register you as a user on our Platform | Account Data | To perform our contract with you |
To enable you to use our products and services | Account Data, Transaction Data, Support Data, Technical Data [and User Content] | To perform our contract with you |
To process your payments | Account Data, Transaction Data, Financial Data | To perform our contract with you |
To collect overdue amounts | Account Data, Transaction Data, Financial Data | Legitimate interest to recover debts due to us |
To notify you about changes to our products, services, or terms | Account Data | To perform our contract with you |
To administer and maintain safety and security of our Platform | Technical Data | To perform our contract with you |
To study usage of our products or services | Transaction Data, Support Data, Technical Data, Usage Data | Legitimate interest to improve our Platform, products, and services |
To gather feedback on our products, services, or features | Account Data | Legitimate interest to improve our Platform, products, and services |
To provide information on products or services that may be of interest to you | Account Data, Preference Data | Consent, which you may withdraw any time |
Cancellation before the date of the Event | Cancellation fee |
Equal to or more than 120 days before the date of the Event | 0% of the Charges |
Equal to or more than 90 days but less than 120 days before the date of the Event | 50% of the Charges |
Equal to or more than 60 days but less than 30 days before the date of the Event 75% of the Charges | |
Less than 30 days before the date of the Event. | 100% of the Charges |